Shipping policy
Shipping policy
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping options
Option 1: Priority mail
1 to 3 business days
Starting at $7.70
Option 2 : Priority mail express
Next day to 2 business days guarantee by 6pm.
Starting at $26.35
International Shipping
We offer international shipping to 190 countries
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping options
Option 1: Priority mail International
6 to 10 business days
Starting at $28.50
Option 2: Priority mail express International
3 to 5 business days
Starting at $45.95
Option 3: First-Class package International service
Shipping time varies by country
Starting at $14.25
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. HOUSE OF J IS NOT responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at support@houseofj.shop with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.
If you have any further questions, please don't hesitate to contact us at support@houseofj.shop
